Our core values are customer focus, excellence, innovation, integrity, passion, teamwork. These core values have been co-created by & through all VN Holidays team members and inspired by our common goals. These values play as the backbone of VN Holidays spirit, practice and we will keep them alive every day.

Our mission is "You Travel, We Care”. VN Holidays aims to provide you the ultimate travel planning experience, innovative solutions to each of our customers by being a professional travel management company. In each stops, we provide our clients the unique itinerary to explore the local culture & custom, bring traveler closer to local community, let’s them hands-on activity and interact with the locals; help our customer to learn, to feel and experience the real-life of the local people.

To be recognized as a leading land provider of quality travel and tourism related services in Vietnam and South East Asia tourism market.

Our lifeblood is good communication. Travelers tell us their ideas, plans and expectations and we listen, consult and then deliver. We are open and honest to make sure we deliver beyond our commitment

We have lived, loved and breathed travel for as long as we can remember. The best reassurance for a excellent travel product is that the people who built the product went out to experience it first hand.

Delivering excellent service is the key to VN Holidays. Each traveler has a different set of ideas and requirements, so being aware of this we set out to tick all the boxes you see as important.

Valued employees are the lifeblood of any business and especially in the travel industry. We provide an integrated and sustainable scheme that attracts and retains talented people, and caters for personal and professional development. We develop our training and development programs to meet the challenges of changing technologies and trends. While we help our employees to develop their careers, we give our business a highly skilled workforce and a competitive advantage in the market.

VN Holidays is committed and has continually emphasized on prompt and timely response to customer enquiries and we are committed to maintain our published timetable and ensure we keep to our commitment made our customers. We will also monitor the service requirements and report immediately of any unforeseen circumstances to customers, which may cause any delay or problems with any of the prior arrangements.

We are honest to ourselves and one to another, do the right things and complete what we commit to doing. We follow our mottoes, policies, acknowledge any mistake and fix it. We keep our promises in order to build individual credibility – as well as the reputation of our organization.

We offer a reliable and quality product and deliver it. We will be consistent, from our first impression to the final delivery and will provide a truly valuable experience that is worth every penny you spend with us.

We emphasize trust among our team – so that each member is helpful and supportive of one to another. Working individually we cannot reach our common goals, only as a team can we succeed. We know how to share the difficulties, enjoy success together, and always show up with positive attitude. We are committed and accountable for positive results. We seek to make our work inspirational and to establish an active company culture.

VN Holidays adopt some of the best business practices in all of the services provide to our customers. All enquiries and questions will be answered immediately and honestly and you will find our dedicated staffs competent and responsive that possesses good local knowledge across all area of administration of our tours, accommodation and any similar travel related requirements. Our staffs are well trained to provide accurate information and are experienced in dealing with customers’ hospitalities and protocols. Our company has a strict code of ethics and ethical behavior that our staffs are required to comply.